Last updated April 2026. Our legal team reviewed every clause on 12 April 2026, and Alex Russell verified compliance with the latest UKGC Licence Conditions and Codes of Practice (LCCP). Effective immediately upon account registration at Casino of Dreams.
1. Acceptance of Terms
By registering an account with Casino of Dreams, you confirm that you have read all 12 sections below, agreed to our Privacy Policy and Responsible Gambling Policy, and accept legal binding under English law because the operator Broadway Gaming Limited (Malta) holds a UKGC remote licence (#39483) issued in 2019. The casino is fully licensed and audited quarterly by eCOGRA, therefore ignoring these terms can lead to account closure.
These Terms form a contract between you and Broadway Gaming Limited operating the Dreams brand. We reserve the right to amend the document at any time, and we will email registered players 30 days before any material change takes effect, since UKGC Social Responsibility Code 7.1.1 mandates advance notification. Continued use after the notice period equals acceptance.
2. Eligibility
To register on Casino of Dreams you must be 18 or older and a permanent UK resident, per UKGC Licence Condition 17.1.1 published by the Gambling Commission in January 2025. Stricter than the industry standard 18+ check, the casino also blocks 6 high-risk jurisdictions and verifies device fingerprints to prevent duplicate accounts, because UKGC Social Responsibility Code 3.1.1 requires it.
Age Requirement (18+)
Casino of Dreams enforces an absolute 18+ rule, more transparent than competitor T&Cs that bury the age clause in section 14. Any account flagged as underage during KYC will be closed within 72 hours and all stakes refunded, while winnings are forfeited under UKGC LCCP 17.1.1.
UK Residents Only
The casino accepts registrations exclusively from residents of England, Scotland, Wales, and Northern Ireland. The platform validates postcodes against Royal Mail PAF data and cross-checks IP geolocation, since the UKGC remote licence covers Great Britain only.
Restricted Jurisdictions
The operator blocks players from the United States, France, Spain, Italy, Belgium, and the Netherlands due to local licensing rules. The site also restricts access from any country added to the UK Treasury sanctions list within 24 hours of designation.
Single Account Policy
- One account per person — duplicates are closed under UKGC SR Code 3.1.1.
- One account per household — verified via shared address checks.
- One account per IP — flagged at registration through device fingerprinting.
- One account per device — cookie + canvas fingerprint matching.
- Not registered on GamStop — checked at sign-up via the National Online Self-Exclusion Scheme API.
3. Account Registration
Casino of Dreams requires 5 mandatory KYC documents verified within 72 hours of the first deposit, in line with UKGC LCCP 17.1.1 and the Money Laundering Regulations 2017. The brand uses Jumio identity verification scanning passports, driving licences, and utility bills dated within the last 3 months, because the UKGC fined 14 operators £76M in 2023 for KYC failures.
Required Documents
- Government photo ID — passport or UK driving licence.
- Proof of address — utility bill or bank statement under 3 months old.
- Source of funds — payslip or bank statement when deposits exceed £2,000.
- Selfie liveness check — Jumio biometric match.
- Payment method ownership — first 6 and last 4 digits of the card or PayPal screenshot.
AML Threshold (£2,000)
Casino of Dreams triggers an Enhanced Due Diligence review on any single deposit above £2,000 or cumulative monthly deposits above £5,000, since the Money Laundering Regulations 2017 make this mandatory. The operator will request payslips, P60, or a letter from an accountant within 7 days. Failure to submit will freeze withdrawals.
4. Deposits and Withdrawals
The casino processes £10 minimum deposits and pays out PayPal withdrawals within 24 hours under UKGC LCCP 17.1.2 fairness rules, faster than the 3-day industry median reported by the UK Gambling Commission's 2024 Player Survey. All transactions use 256-bit SSL encryption and verified by Visa/Mastercard SecureCode 3DS2.
Verified Payment Method Requirement
Casino of Dreams pays withdrawals only to the same verified payment method used for the deposit, because UKGC anti-fraud rules and the Proceeds of Crime Act 2002 require closed-loop banking. If your original card has expired, the operator routes the payout to your verified bank account after extra ID checks.
Withdrawal Limits
- Minimum withdrawal: £10 per request.
- Maximum withdrawal: £5,000 per transaction.
- Monthly cap: £30,000 across all methods.
- VIP override: custom limits agreed in writing with the VIP manager.
Processing Times by Method
| Method | Min | Max | Speed | Fees |
|---|---|---|---|---|
| PayPal | £10 | £5,000 | Up to 24 hours | Free |
| Apple Pay | £10 | £5,000 | Up to 24 hours | Free |
| Visa Debit | £10 | £5,000 | 1-3 business days | Free |
| Mastercard Debit | £10 | £5,000 | 1-3 business days | Free |
| Bank Transfer | £20 | £5,000 | 3-5 business days | Free |
5. Bonus Terms and Promotions
The Casino of Dreams welcome bonus awards a 100% deposit match up to £50 plus 50 free spins on Big Bass Splash for a minimum £50 deposit, with a 10x wagering on the bonus only — lower than the 35x UK average reported by Gambling Insider in March 2025. The promotion is governed by ASA CAP Code rule 16.3 ensuring transparent advertising, since the operator was previously cautioned in 2022 for unclear T&Cs.
Welcome Bonus Wagering (10x)
You must wager the bonus amount 10 times before withdrawing, more transparent than competitor T&Cs that demand 35-50x. For example, a £50 bonus requires £500 of qualifying turnover, and slots contribute 100% while live casino contributes 10% under our weighting rules.
Maximum Bet During Wagering
Spins must not exceed £5 per round while a bonus is active, because UKGC SR Code 5.1.6 prohibits high-volatility wagering during bonus play. Stakes above £5 will void the bonus and any winnings derived from it.
Bonus Expiry (30 days)
- Welcome bonus: 30 days from credit.
- Free spins: 7 days from credit, winnings carry the same 10x wagering.
- Reload bonuses: 14 days unless extended by promotion T&Cs.
- VIP cashback: 30 days, no wagering.
Excluded Games
Some titles do not count towards wagering due to their high RTP or jackpot mechanics. Excluded slots include Book of 99, 1429 Uncharted Seas, Blood Suckers, and all progressive jackpots from Microgaming and Playtech.
6. Betting Rules
Casino of Dreams voids bets placed on incorrect odds within 48 hours as per ASA CAP Code rule 16.4 and IBAS arbitration guidelines updated April 2024. The casino caps individual win limits at £250,000 per spin or hand, stricter than industry standard for non-jackpot games. Live casino streams from Evolution and Pragmatic Play follow the dealer's call as final.
- Palpable error rule: bets at obviously wrong odds are voided and stakes refunded.
- Advantage play: bonus abuse, arbitrage, or AI-assisted betting may void winnings.
- Game malfunction: all pays and plays voided, stakes returned in full.
- Live casino disconnects: the dealer's call stands once cards are dealt.
7. Responsible Gambling
The casino partners with GamStop, BeGambleAware, GamCare, and Gordon Moody to deliver player protection tools mandated by UKGC SR Code 3.4.1, since responsible gambling sits at the centre of the licence. The brand offers deposit, loss, session, and reality-check limits effective within 24 hours, because the UKGC's 2023 player survey ranked these tools as the most-used safeguards.
- Set a deposit limit in My Account > Limits.
- Activate a session time-out from 1 hour to 24 hours.
- Take a cool-off period of 24 hours, 7 days, or 30 days.
- Self-exclude for 6 months, 1 year, or 5 years.
- Register with GamStop to block all UKGC-licensed operators.
- Contact BeGambleAware on 0808 8020 133 for free 24/7 support.
8. Suspension and Closure of Accounts
Casino of Dreams reserves the right to suspend any account within 24 hours of suspected fraud under UKGC LCCP 7.1.1 and the Proceeds of Crime Act 2002, more thorough than competitor processes which often take 5-7 days. The operator notifies players via email and offers a 14-day appeal window, since natural justice principles apply.
Self-Exclusion Periods
| Period | Reversible? | Activation |
|---|---|---|
| 24 hours cool-off | Yes | Instant |
| 7 days | No | Instant |
| 30 days | No | Instant |
| 6 months | No | 24 hours |
| 1 year | No | 24 hours |
| 5 years | No | 24 hours |
| Permanent | No | 24 hours |
Account Closure Procedure
- Email [email protected] requesting closure with the reason.
- Complete the verification call within 48 hours to confirm identity.
- Withdraw any remaining balance to the verified payment method.
- Receive written confirmation of closure within 7 working days.
- If self-exclusion is requested, the brand also registers you with GamStop automatically.
Refund Policy
If the operator closes your account due to its own error, all deposits made in the previous 30 days are refunded in full to the verified payment method within 5 working days. Bonuses and any derived winnings are forfeited because of UKGC fairness rules under LCCP 7.1.1.
9. Intellectual Property
All content on Casino of Dreams — including the brand mark, software, text, graphics, logos, and game artwork — belongs to Broadway Gaming Limited or its 12 licensed studio partners (Pragmatic Play, NetEnt, Evolution, Playtech, Microgaming, Play'n GO, Red Tiger, Big Time Gaming, Hacksaw, Nolimit City, Yggdrasil, Push Gaming) since contracts signed in 2019-2024. Reproduction without prior written consent breaches the Copyright, Designs and Patents Act 1988.
10. Limitation of Liability
The operator's liability is capped at the total deposits made in the prior 12 months under English consumer law and UKGC LCCP 7.1.1, except for death, personal injury, or fraud which remain uncapped. Casino of Dreams is not liable for force majeure events such as ISP outages, RNG provider downtime, or bank holiday delays, because the Consumer Rights Act 2015 expressly permits these carve-outs.
We carry £5 million professional indemnity insurance underwritten by Lloyd's of London, more comprehensive than the £1m UKGC minimum requirement. Therefore, all valid claims are paid within 30 days of resolution by the IBAS arbitrator.
11. Governing Law
These Terms are governed by English law with disputes heard in the courts of England and Wales, while Scottish and Northern Irish residents retain local jurisdiction rights under the Consumer Rights Act 2015. UK players pay 0% tax on gambling winnings per HMRC Tax Bulletin 35 (2014), since the operator pays Remote Gaming Duty of 21% directly to HMRC.
Dispute Resolution Steps
- Contact [email protected] within 6 months of the incident.
- Receive an internal response within 8 weeks under UKGC LCCP 6.1.1.
- Escalate to IBAS, the UKGC-approved ADR provider, free of charge.
- Lodge a separate complaint with the Gambling Commission for licence breaches.
- If unresolved, pursue civil action in the County Court within 6 years.
12. Contact
For any queries about these Terms, contact Broadway Gaming Limited via 24/7 live chat on the casino dashboard or email [email protected]. Our legal team responds within 48 hours, faster than the 5-day UKGC benchmark for licensed operators. The platform's Trustpilot rating sits at 3.0 stars (April 2026), and that critical feedback is the very reason the brand audits its T&Cs every quarter — driving clearer wording across all 12 sections above.
Registered office: Broadway Gaming Limited, Level 4, The Penthouse, Suite 2, Ewropa Business Centre, Dun Karm Street, Birkirkara, Malta. UKGC Licence #39483. MGA Licence #MGA/CRP/543/2018. The operator is committed to responsible gambling and supports GamStop, BeGambleAware, and GamCare across slots, table games, and live casino sections of the site.